Cheadle Manor Care Home

Established in 2009, New Care is a development-led care home operator providing “New Generation” care facilities. The health, well-being and happiness of residents is always their number one priority. Their care philosophy is to build and operate homes that celebrate the wonder of people and provides a quality of care that is delightful. Adaptive Care were tasked with installing the CLB Acoustic Monitoring and Intelligent Nurse Call solution into their luxurious new build located in Cheadle. This also included coverage for wireless pendants for residents, a managed WiFi solution, IP Telephony and services for voice and internet connectivity.

Nurse Call provision needed to be made for all of the 68 resident bedrooms including en-suites, Communal Areas, Assisted Bathrooms & WC’s. WiFi coverage was required throughout the premises for usage by staff, residents and visitors alike. An IP telephony solution was needed for staff to make and receive phones calls to and from staff and the outside world. Business level connectivity for the site for all communications. All systems needed to be installed and commissioned in line with the building programme to hit the go-live date required.

Traditional Nurse Call is usually reliant on interaction from the service user either pulling a pull cord or pressing a call bell for assistance. Many residents do not have the cognitive or physical ability to do this so they become more reliant on periodic checks or “reactive” technologies such as pressure sensors to know when intervention is required.

Pressure sensors only tell you when something has happened and this may be already too late in the case of a fall while periodic checks can unnecessarily disturb residents and have a detrimental effect on their health and well-being.

With CLB Acoustic Monitoring a sensor monitors sound levels in a room and when a concerning noise is heard an alert is sent to a central station to be assessed by care staff and a suitable course of action is taken. This means that the need for checks is reduced, disturbance is kept to a minimum, care is only given when needed and events that may ordinarily not have been uncovered are addressed and dealt with in a timely fashion. The key features and benefits are:

For Residents